Shipping policy

Shipping Policy

Overview

We are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order, you agree to the terms mentioned below.

Order Processing

  • Orders are processed after confirmation
  • Processing time may take 1–2 business days
  • Orders placed on weekends or public holidays may be processed on the next working day
  • We reserve the right to cancel or delay any order due to unforeseen circumstances

Shipping Methods

We use reliable courier services to ensure safe delivery of your parcel. The courier partner may vary depending on your location and availability.

Delivery Time

  • Estimated delivery time is usually 2–5 business days
  • Delivery times may vary depending on your location
  • Remote areas may require additional time
  • Delays may occur due to weather conditions, courier issues, or other unexpected factors

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout
  • Charges may vary based on location, weight, and order size
  • Any additional delivery charges must be paid by the customer

Order Tracking

  • Once your order is shipped, you may receive tracking details (if available)
  • You can use the tracking information to monitor your shipment status

Delivery Conditions

  • Customers must provide accurate name, address, and contact details
  • Someone must be available to receive the parcel at the provided address
  • We are not responsible for delays or failed deliveries due to incorrect information

Failed Deliveries

  • If a delivery attempt fails, the courier may reattempt delivery
  • If the parcel is returned due to unavailability or incorrect details, additional shipping charges may apply

Damaged or Defective Items

If you receive a damaged or defective parcel, please contact us immediately. Claims must be made within 24–48 hours of delivery with proper proof (photos or videos).

Service Limitations

  • Delivery services may not be available in certain areas
  • We reserve the right to refuse shipping to specific locations

Contact Information

For any shipping-related inquiries, please contact us: